Support

We're happy to help.

Questions, ideas, or something not working? Email hello@thelanternbook.app and we'll get back to you.

Where are my scenes saved?

On your iPad. Every change saves by itself as you play. Because nothing is stored online, deleting the app also deletes your scenes.

How do I save a picture of a scene?

Tap the camera button at the top of any scene. The whole scene saves to your Photos, even the parts that are off screen.

Oops, I moved or removed something.

Tap Undo (the curved arrow at the top left). You can also tap Lock placed to keep finished stickers from moving.

How do I turn off sounds or vibration?

In the Library, tap the small gear in the top corner. After a quick grown-up check, the Parent Corner has switches for sounds, vibration, and the Clear scene button.

How do I start a scene over?

Open the Parent Corner and tap Start over next to that scene. This can't be undone, so it asks first.

Does it have ads or in-app purchases?

No ads, ever, and no accounts or tracking. The first storybook, Lanternwood, is free. Optional add-ons like new seasons are one-time purchases, never subscriptions. They sit behind a grown-up check and work with Family Sharing, so one purchase covers your family. Read our privacy policy.

I bought something. How do I get it on another device?

Open the Parent Corner and tap Restore Purchases. Purchases follow your Apple ID and your Family Sharing group.